Whether you are opening your first concept or are an experienced owner operator, running a hotel or restaurant can be riddled with challenges. Employee turnover, declining covers, food, beverage and labor costs can get out of line. Sometimes all it takes is another set of eyes on the problem to course correct.
MTH can assess and evaluate your hotel or restaurant’s current operation and help correct issues hurting staff morale and your bottom line:
Keeping your staff from falling back in to bad habits is key to your bar or restaurant’s success, but you cannot afford to micromanage. Bottom Line doesn’t stop at training and cost reduction. We will continue to help you along the path of success by lending a watchful eye and a critical lens when you can’t.
At Mountain Top Hospitality we want nothing more than for your business to succeed. To this point, we offer a marketing service to help increase your business profile and bring in new customers. MTH has branding and design experts to help bring personality to your business and, in turn, bring people through the door.
Our additional in-house services include:
We develop high-quality training programs to help you establish training goals, with branded materials for all service positions.
• Sequence of Service
• New Hire Programs (by position)
• Evaluations of Knowledge
• Supplemental Materials
• Train the Trainer
We are your hospitality development experts. Whether you’re developing a new venture or improving an existing operation, we understand these challenges inside and out, helping to balance vision, guest experience, and operational functionality with financial feasibility.
You can trust us to challenge assumptions and ask difficult questions. Our objective eye and honest input help you make critical decisions that put and keep your project on track. Together, we will achieve a well-calibrated business that works for all: guests, team, owners and investors.